Warranty

12-month warranty against material and workmanship defects - voluntary and free of charge, in addition to your statutory rights.

To make a warranty claim: Send us a photo of the piece of jewelry and your order number via chat. We’ll repair it where possible - otherwise, you’ll receive a replacement. Processing takes around 14 days.

Not covered are normal signs of wear and tear, such as scratches, dents, or abrasion, as well as deformation caused by frequent adjustment.

You can find all the terms on our warranty page.