Shipment
Our standard shipping with DHL is free worldwide and the goods usually arrive within 1-3 business days for domestic shipments! Shipping is from our warehouse in Germany and is carried out by our partners DHL or UPS. Through DHL GoGreen we successfully offset the resulting CO2 emissions. Products marked with "Pre-Order" have a longer delivery time.
More information about shipping & returns can be found under FAQ and Returns.
Important: For pre-ordered (Pre-Order) products, fast standard shipping is not possible. The same applies to payment by bank transfer. Shipping only takes place after receipt of payment in our account.
You will receive a personal tracking number via email to track your package status. Please also check your SPAM folder.
Please also note that the delivery times mentioned below are based on the standard information from the respective shipping service provider. In particular, international delivery times are approximate and not binding. Neither we nor the shipping service provider can guarantee delivery according to these times. Deliveries to non-EU countries may be delayed due to customs and freight inspections.
Our experience and established processes usually enable very fast shipping within 24 hours. If the package is picked up on time by the carrier, the national delivery times of 1-3 days are met in most cases.
EU COUNTRIES (28)
Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Czech Republic, Hungary, United Kingdom, Cyprus.
Monaco, Switzerland and Norway: the same regulations apply as for EU countries. However, with the same rates as "Rest of the World". Attention: import duties may apply. Please inform yourself in advance about any import regulations applicable to your country/location. We cannot provide information about fees or regulations for countries outside the Eurozone.
INTERNATIONAL
We ship to Asia, Australia, North and South America, Russia, and the Middle East.
TRACKING
Our logistics partners DHL/Deutsche Post and UPS handle the shipping process. We will send you a tracking link by email as soon as we have shipped your order. This way you can always see exactly where your order is.
We ship worldwide for free!
| Country | Shipping Costs* | Delivery Time* |
|
Germany 🇩🇪 (DHL) |
Free |
1-3 business days |
|
EU 🇪🇺 (DHL or UPS) |
Free |
3-5 business days |
|
USA 🇺🇸 (DHL or UPS) |
Free
|
4-10 business days
|
|
Rest of the World 🌍 (DHL or UPS) |
Free |
4-10 business days |
|
*Shipping costs for our watch rolls differ. Due to the package size, free shipping does not apply to all countries here. *All shipping times are "net shipping times" and exclude processing time. These are standard indications from the carriers. Deviations possible; delivery times are not legally binding. |
|
|
CUSTOMS & TAXES (only relevant for non-EU countries)
The shipping fee for international orders does not include costs for customs and taxes. Our international customers bear customs fees or taxes that may be incurred upon delivery themselves. We therefore recommend calculating the applicable customs and taxes for your destination country before purchase. The national customs authority of your country usually provides the tariffs on a website.
Status 01/2025