Shipment

Our standard shipping with DHL is free worldwide! Shipping takes place Germany and takes place with our partners: DHL & UPS. Through DHL GoGreen We successfully offset any Co2 emissions. Products with the label "Pre-Order" have a longer delivery time. 

More information about shipping at: FAQ and for returns at: return.

Important: Unfortunately, express shipping cannot be provided for pre-ordered products. The same applies when paying via bank transfer.

The shipping costs are calculated at checkout. There you can also choose from the different shipping options.

You will receive a tracking number via email so you can track the status of your package. Please also check your SPAM folder.

EU COUNTRIES (28):
Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Czech Republic, Hungary, United Kingdom, Cyprus.

Monaco, Switzerland and Norway: Same regulations as EU countries, but with same tariffs as “Rest of the World”.

INTERNATIONAL:
We ship to Asia, Australia, North and South America, Russia and the Middle East. 

TRACKING
Our logistics partners DHL and Deutsche Post (or UPS if you choose) take care of our shipping. We will share a tracking link with you via email once we have shipped your order. This means you can always see exactly where your order is.

CUSTOMS & TAXES
The shipping fee for international orders does not include the cost of duties and taxes. Our international customers are responsible for any customs duties or taxes that may be incurred upon delivery. We therefore recommend that you calculate applicable duties and taxes yourself before purchasing.

The same applies to international returns (outside the EU zone): any customs fees incurred by the return, which are invoiced to us as a retailer, will not be paid by us and the shipment will be immediately returned to the sender by customs. Only shipments marked as “Free Return” or otherwise clearly marked as return, which do not incur any costs for us as the recipient, can be accepted. Please make sure that the customs documents required for the return are filled out correctly.

You can usually find information about this on your country's customs website. If a package is returned due to rejection of customs fees and taxes paid, no refund can be made. 

We ship worldwide for free!

Land	Shipping*	delivery time
Germany 🇬🇧 (DHL) Germany 🇩🇪 (Express)	Free 6,00€	1-3 workdays 1-2 working days (for orders before 12 p.m.)
ME 🇪🇺 (DHL) EU 🇪🇺 (UPS Standard)   ME 🇪🇺 (Express)	Free 8,00€  14,00€	3-5 workdays 2-4 business days 1-2 working days (for orders before 12 p.m.)
United States 🇺🇸 (DHL) USA 🇺🇸 (UPS Standard) USA 🇺🇸 (Express)	Free 18,00€  29,00€	4-9 business days 3-6 business days 2-4 business days
Rest of the world 🌍 (DHL) Rest of the World 🌍 (UPS) Rest of the World 🌍 (Express)	Free 18,00€  29,00€	4-10 business days 4-7 business days 2-4 business days
*The shipping costs for our watch rolls vary. Due to the package size, free shipping does not apply to all countries. *We rely on the official information from our partners DHL & UPS for shipping times. Subject to deviations; the delivery times are not legally binding!