Shipping

We ship worldwide free of charge with DHL – and within Germany your package is usually with you within 2–4 working days. Shipping is from our warehouse in Germany. Thanks to DHL GoGreen, the resulting CO₂ emissions are offset. Please note: Items marked "Pre-Order" have a longer delivery time.

Further information on shipping & returns can be found under FAQ and Returns.

Important: For pre-ordered (Pre-Order) products, fast standard shipping is not possible. The same applies to payment by bank transfer. Shipping will only take place after receipt of payment.

As soon as your order has been shipped, you will receive a personal tracking number by email for shipment tracking. This allows you to view the current status of your package online at any time. Please also check your spam folder if in doubt – sometimes our email ends up there.

Please note: The delivery times given below are based on the standard information from our shipping service providers. Especially for international shipments, these are guidelines and not binding. Delays – for example due to customs or freight inspections in non-EU countries – unfortunately cannot be ruled out.

Thanks to well-established processes and fast processing, the majority of our shipments leave the warehouse within 24 hours. If your package is picked up by DHL on time, we usually achieve the usual 2–4 working days for national deliveries – however, we cannot provide a Warranty.

EU COUNTRIES (28)
Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Czech Republic, Hungary, United Kingdom, Cyprus.

Monaco, Switzerland and Norway: the same regulations apply as for the EU countries. However, with the same rates as "Rest of the World". Attention: import duties may apply. Please inform yourself in advance about any import regulations that apply to your country/location. We cannot provide information about fees or regulations for countries outside the Eurozone.

INTERNATIONAL
We ship to Asia, Australia, North and South America, Russia and the Middle East. 

TRACKING
Our logistics partners DHL/Deutsche Post and UPS take care of the shipping process. We will share a tracking link via email as soon as we have shipped your order. This way you can always see exactly where your order currently is.

We ship worldwide for free!

Country	Shipping costs*	Delivery time*
Germany 🇩🇪 (DHL)	Free	2-4 business days
EU 🇪🇺 (DHL or UPS)	Free	3-5 business days
USA 🇺🇸 (DHL or UPS)	Free	5-10 business days
Rest of the world 🌍 (DHL or UPS)	Free	5-10 business days
*All shipping times are "net shipping times" and exclude processing time, usually 24h. These are standard indications from the carriers. Deviations reserved; delivery times are not legally binding.

 

CUSTOMS & TAXES (only relevant for non-EU countries)
The shipping fee for international orders does not include costs for customs duties and taxes. Our international customers bear customs duties or taxes that may be incurred upon delivery themselves. Therefore, we recommend calculating the applicable customs duties and taxes for your destination country before purchase. The national customs authority of your country usually provides the tariffs on a homepage.

As of 06/2025