Shipping
We ship worldwide free of charge (US shipping excluded) with DHL – and within Germany, your package usually arrives within 2–4 business days. The shipping is from our warehouse in Germany. Thanks to DHL GoGreen, the resulting CO₂ emissions are offset. Please note: Items marked "Pre-Order" have a longer delivery time.
More information about shipping & returns can be found under FAQ and Returns.
Important: Fast standard shipping is not possible for pre-ordered (Pre-Order) products. The same applies to payment by bank transfer. Shipping will only take place after receipt of payment.
As soon as your order has been shipped, you will receive a personal tracking number by email for shipment tracking. This allows you to check the current status of your package online at any time. Please also check your spam folder if in doubt – sometimes our email ends up there.
Please note: The delivery times given below are based on the standard information from our shipping providers. Especially for international shipments, these are guidelines and not binding. Delays – for example due to customs or freight inspections in non-Germany countries – unfortunately cannot be excluded.
New regulations for USA shipping:
Due to new customs regulations, many retailers had to adjust their prices. However, it is important to us to continue offering you reliable and fair shipping to the USA. Therefore, we now ship with DHL Express for only €19.90 – and free shipping for orders over $250. At the same time, you benefit from significantly shorter delivery times: your order usually reaches you within 2–4 business days.
EU-COUNTRIES (28)
Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Czech Republic, Hungary, United Kingdom, Cyprus.
Monaco, Switzerland and Norway: the same regulations apply as for the EU countries. However, with the same tariffs as "Rest of the world". Attention: import duties may apply. Please inform yourself in advance about any import regulations that apply to your country/location. We cannot provide information about fees or regulations for countries outside the Eurozone.
INTERNATIONAL
We ship to Asia, Australia, North and South America, Russia, and the Middle East.
TRACKING
Our logistics partners DHL/Germany Post and UPS take care of the shipping process. We will send you a tracking link by email as soon as we have shipped your order. This way you can always see exactly where your order currently is.
We ship worldwide for free!
| Country | Shipping costs* | Delivery time* |
|
Germany 🇩🇪 (DHL) |
Free |
2-4 business days |
|
EU 🇪🇺 (DHL or UPS) |
Free |
3-5 business days |
|
USA 🇺🇸 (DHL or UPS) |
€19.90 / free from €250
|
2-4 business days
|
|
Rest of the world 🌍 (DHL or UPS) |
Free |
5-10 business days |
|
*All shipping times are "net shipping times" and exclude processing time, usually 24h. These are standard indications from the carriers. Deviations reserved; delivery times are not legally binding. |
|
|
DUTIES & TAXES (only relevant for non-EU countries)
The shipping fee for international orders does not include costs for duties and taxes. Our international customers are responsible for any customs duties or taxes that may be incurred upon delivery. Therefore, we recommend calculating the applicable duties and taxes for your destination country yourself before purchase. The national customs authority of your country usually provides the tariffs on a homepage.
As of 06/2025