Our products are designed for everyday use and are therefore also waterproof. They are made of sturdy natural stone, stainless steel and sterling silver. You can easily wear our bracelets even on rainy days. However, we do not recommend exercising with our wristbands or going for a swim in salt water. The products are not directly destroyed by this, but in the long run the look of the polished rings and bangles can change and the shine can be lost. If that doesn't bother you, you can also wear our jewelry in the water.
Unfortunately, we currently do not offer individual engraving. However, experience has shown that most of our products can be engraved easily and inexpensively by a good goldsmith or jeweler.
Yes, that is basically possible! Since we manufacture our jewelry ourselves, we can both individually customize existing designs (e.g., material, color, or size – silver, gold, etc.) and create completely personal custom-made pieces according to your ideas.
Please note: Prices and delivery times may vary from the standard models on the website depending on effort and material.
Feel free to write to us via the chat button or our contact form – we look forward to your inquiry!
Preliminary: You can find a suitable article about this in our blog!
Especially polished silver jewelry is prone to scratches on the material surface. That is why we provide a polishing cloth free of charge! With this, you can easily remove light scratches from the surface of your ring or bracelet and make it shine. If the silver jewelry has oxidized or tarnished, for example due to contact with chemicals, you can usually fix this quickly with this silver cloth. Unfortunately, this property is normal for silver jewelry over time. If deeper signs of wear appear over time, you can use our Scratch Remover. You can find more about jewelry care in this blog article or under accessories.
Also for our silver arm chains applies: one size fits all. Our "One Size" fits experience-wise 95% of all wrists. In addition, most models can be extended by yourself by up to 1cm, for example if the bracelet is a bit too tight on hot summer days. In case the bracelet does not fit at all, you can simply contact us and we will offer you a solution!
The dimensions of the bracelets can be found as a picture on the respective product page.
Also with our arm cuffs you save yourself the size selection. The solid Sterling Silver arm cuffs can be adjusted to your wrist by gently bending and adjusting. That is the advantage of silver - the material is flexible, robust and high-quality at the same time. Nevertheless, you should bend the bracelet "open" and "closed" as little as possible to avoid stressing the material unnecessarily. Because our tested 925 Sterling Silver is indeed much higher quality, but also softer than, for example, stainless steel.
The dimensions of the bracelets can be found as a picture on the respective product page.
The size specifications of our rings are the EU standard sizes: 54, 56, 58, 60, 62, 64, 66, 68 and some designs also up to size 70.
A conversion to other sizes (e.g. US or UK sizes) can be found here.
The safest method to determine your ring size is our Size Tape. Alternatively, you can of course also use a ring you already own that fits or have your size determined directly by a jeweler.
It can of course happen that despite prior measurement an ordered ring does not fit perfectly! Simply register an exchange within the return period and we will make sure you get a fitting ring.
If in doubt, there is always the trip to the jeweler or goldsmith. Rings can usually be easily and inexpensively enlarged or reduced!
The dimensions of the rings can be found as a picture on the respective product page.
Also our necklaces are usually one size. The standard length is 51 cm and can be extended up to 56 cm by hooking into different rings on the clasp. This way you can flexibly adjust the necklace to your desired fit.
The dimensions of the necklaces can be found as a picture on the respective product page.
No problem! We will tell you various options on how you can find out your ring size. You can learn more on our help page on the topic.
It is important to us that everyone can create their own style. Our products are meant to complete your outfit and highlight it stylishly. Therefore, we believe there is no "best" combination. You can of course find inspirations for possible looks on Instagram. Additionally, under "Shop The Look" you have the opportunity to order some looks as jewelry sets at a discounted price.
We have only produced a very small number of some designs. These are mostly products that have a seasonal character and stand out due to special materials or details, eg parts of our summer collection. There will be no "restock" for this product after the season. You may have to wait a year. It pays to be quick here!
We are of the opinion that a stylish product belongs in an equally stylish packaging. That's why you get your product in one high quality jewelry case and one Polishing cloth for silver jewelry. So you can decoratively place your jewelry at home, take it safely with you when traveling and give it away as a gift. You can find photos of our packaging not only in our product images, but also on Instagram.
Best quality and reliable craftsmanship at a fair price
Unlike many manufacturers, our men's jewelry is not made of brass, stainless steel, or other non-precious metals. We rely on 925 silver & gold.
925 silver
Sterling Silver is a mixture of 92.5% pure silver and 7.5% other precious metals, so-called stabilizing metals - the result of cool elegance. In addition, this composition makes the jewelry significantly more robust than pure silver.
Our gold jewelry also consists of a core of 925 silver and impresses with a thick 14 or 18 karat real gold coating, also called "micron plating."
"Gold Vermeil"
Gold Vermeil is a particularly high-quality form of gold plating: a Thick gold layer of at least 2.5 microns, applied to the 925 sterling silver base. Compared to simple gold plating, "Vermeil" looks more elegant, lasts longer, and is based on real precious metals.
You receive from us a voluntary Warranty of one year on every order in our online shop, which relates to clear production defects and material defects and covers these.
To activate the Warranty, you will find a Warranty card with a unique number in your package. Please keep this Warranty card carefully after purchase.
If there is a problem with your product within the Warranty period that you believe should be covered by our Warranty, please send us a message with a photo of the defect and your order and/or Warranty card number, and we will take care of a solution as soon as possible.
Please note that the Warranty does not apply if the Warranty period has expired or if there are signs of wear/use. This includes, for example: scratches, discolorations, dents, or other wear and tear resulting from the use of the product.
Much of our jewelry is made from recycled precious metals (925 silver & gold). We also make sure that our packages are sent completely free of plastic. All packaging is recyclable and sourced from suppliers using the RESY symbol or the "Green Dot". We are also part of the Landbell packaging certification. In the future, our outlet will help ensure that B-stock and samples can be used and bought by you. The processing and resale of B-goods counteracts the "throwaway culture" of other manufacturers and platforms. Simple but effective: We simply reuse the filling material and the shipping boxes from your returns.
To ensure that you enjoy your product for a long time, please observe the instructions on care, storage, and safety on this page.
Orders
We try to get your package on its way as quickly as possible after your order! Therefore, a cancellation is in most casesunfortunately not possible. You can still try and contact us via our Chat. An exchange/return, within the applicable deadlines, is of course possible! Thank you for your understanding!
Of course, we want the payment for you to be as secure, fast and easy as possible. That is why we offer you various payment methods (Paypal, credit card, Klarna invoice, Apple Pay, Amazon Pay, Sofortüberweisung, and more) that enable a perfect shopping experience. You can find more under Payment.
If you have been delivered the wrong product (wrong model, wrong color), then please contact our service team in this case via our contact form or the chat.
Before ordering: For the correct measurement of your ring size, you can best order our ring size measuring tape!
After ordering?
Basically, after receiving your order, the 14-day return policy applies. Within this period, an exchange is of course no problem (only for unworn goods!).
And after the 14 days? If the ring feels too loose or too tight after some time of wearing, then a visit to the local goldsmith or jeweler helps. Usually, an adjustment of the size can be made relatively easily and inexpensively. Please note, that we unfortunately cannot accept rings that have been worn for a longer time back. Nevertheless, you can contact us about this and we can look together whether a size adjustment can also be made by our workshop!
If you notice a defect in your product immediately after delivery, please contact us immediately via email or direct message. It would be helpful if you would send us the order number and some pictures of the damage to clarify your concern. We will then take care of solving the problem as quickly as possible!
Anticipation guaranteed! - Products marked "Pre-Order" are in particularly high demand, are handmade and have comparatively longer production times. Products manufactured on request are usually dispatched within 4-6 weeks. Sometimes even earlier! Your package will be sent automatically as soon as production is completed. You don't have to do anything else. However, you are welcome to contact us at any time about the status of your order!
Usually all products are shipped within 3 to 4 weeks be back in stock. Since our products are "handmade", the manufacturing process takes a lot of expertise and a little more time. Quality before quantity. In order to prevent products with particularly high demand from being sold out again immediately after publication, some products can be pre-ordered and thus secured. You can find more about this under the point "Pre-Order".
The field to redeem a discount code or checkout can generally be found at the "Checkout" step, or "to the cash register".
A complete guide on how to redeem a voucher, coupon, or discount code can be found here.
Please note that special discounts granted via a voucher may be subject to certain conditions that must be met.
An example: If we grant a discount of -15% for a purchase of €250 or a purchase of 2 items, the discount only applies if ultimately two items are purchased, that is kept,. Simply ordering the minimum purchase quantity or amount is not sufficient. So if multiple items are ordered to redeem the discount, but in the end only one item is kept and the rest returned, we reserve the right not to grant the discount and to charge the full price for the kept items.
We thank you for fair use of the granted discount promotions.
Unlike time-limited discounts, vouchers purchased in our shop are valid for 24 months. Unfortunately, vouchers cannot be paid out!
Shipping & Returns
We are convinced that you will like our products. Should this not be the case, we offer you an uncomplicated return within 14 days of receipt of the goods. During this time, you can cancel your order without giving reasons and return the goods to us in the original packaging. Unless we communicate an extended return policy on our website, the statutory period of 14 days applies. After timely cancellation, you have a further 14 days for the return (§ 357 para. 1 BGB). Please note that we may reject late returns. Please register your return exclusively via our returns portal yourself.
All available items are usually shipped by us within just 24-48h & are already with you within a few days. As a guide, you can find a list of approximate shipping times here. Only items marked with "Pre-Order" have a longer shipping time. You will receive more information directly during the ordering process. Please note that we rely on our partners DHL & UPS for the communicated delivery times. During periods of high shipment volume, deviations and delays may occur.
Clear! Every order is sent by us with shipment tracking. You will receive this in an e-mail when the goods are shipped. If the automatic delivery of the tracking number to you did not work, please ask our support and we will share the tracking with you again!
Sprezzi currently does not offer free returns. However, standard shipping to you is always free! Due to the small size of the products and packaging, you can return your order to us inexpensively as a package or merchandise mail. For your own safety, please ensure shipping with tracking. The goods should not be sent as a letter! We recommend shipping with our partners DHL or UPS. Further information as well as a return form and an unfranked DHL label for self-printing can be found under Returns. If you have any further questions, you can of course contact us at any time!
You can quickly & easily report your return yourself via our returns portal. For this, you need your order number (e.g. #1000) or order ID as well as your email address. Further information can be found under returns.
You can download the return form in German or English and include it with your shipment.
Of course you can try on your product. Please make sure that the goods are not damaged. Worn and used goods (scratches & other signs of use) cannot be returned or exchanged. The right of return applies exclusively to unworn new goods.
When registering your return through our Returns Portal, you can freely choose between different options: exchange, refund, and refund via shop credit. With this option, you receive your refund in the form of a voucher. The advantage? You get a +12% bonus in addition to your refund value and can use this credit on your next order in our shop.
These notes apply only to orders and returns outside the European Union.
International taxes and duties are determined by your region.
Taxes and duties are not included in your order. We are not responsible for any customs fees incurred. Please check with the national authorities in your country about import limits and import conditions.
Please note: If a shipment is refused, any return shipping costs and fees charged to us can be deducted from the refund. We kindly ask you to inform yourself about your local tax and import regulations before placing an order.
For international returns (from outside the EU area), it is essential that the return is marked as "Free Return" or clearly as a return. Any customs costs for the import of returns will not be covered by us, and the package will therefore be automatically sent back to you by customs. We do not cover costs or liability for missing or incorrect customs documents.
In most cases, this is because one of the ordered products is available as a pre-order with a longer delivery time. So that you don't have to wait for your entire order, we ship the immediately available items directly and deliver the pre-order product as soon as it is back in stock.
Of course, since real people work with us, mistakes can sometimes happen. So if something is missing or unclear, please contact us, and we will check the status of your order immediately.
Due to new customs regulations, many retailers had to adjust their prices. However, it is important to us to continue offering you reliable and fair shipping to the USA. Therefore, from now on we ship with UPS Express for only $27 – and free shipping for orders over $250. Please note: Import taxes and duties may apply and are not included. Please check your local customs regulations before ordering.
Sales, deals, special offers
In our sale collection you will find all seasonally (summer-winter clearance sale...) and temporarily reduced products (individual items, past collections, etc.)
Our deals are short-term and limited special offers! It pays to be quick here before the deal is no longer valid.
Under deals also fall any promotions at certain times such as Easter, Christmas, Black Friday, and other phases of the year. It is best to sign up directly for our newsletter and receive higher discounts, faster access, and other exclusive benefits.
Please note that discount codes and vouchers that grant a specific discount for a minimum number of items or a minimum purchase value are only valid if these conditions are adhered to even after the return or partial return of goods from the identical order. The aim is to create fair conditions for buyers who do not meet the requirements of offers when ordering, as well as for us as a dealer and the promotions/deals/discounts we offer.
Example: For a purchase value of 250 euros or two items, a discount of -15% is granted. If goods are ordered for 300 euros or if three items are ordered, the discount will be deducted at checkout. If part of the goods is subsequently returned so that the conditions (purchase value or minimum quantity) are not finally met (purchase value not equal to the order value), then the full purchase price (without discount) must be paid or will be invoiced.
Gift service
Of course! All orders are already delivered by default with a high-quality jewelry box, which is perfect as gift packaging. Completely free! Additionally, various gift wrappings and boxes can be added to the order. Our premium gift packaging additionally includes a Sprezzi® gift bag and a gift card that can be labeled. So no wishes should remain unfulfilled, ensuring our products always make a stylish gift.
Other
No hesitation! We look forward to hearing from you on our contact page!
