Sprezzi® Limited Warranty

Although Sprezzi Fashion places the highest value on high-quality materials and conscientious production, manufacturing defects cannot be completely ruled out even with us.

That is why we offer our Sprezzi® Limited Warranty - for every order in our online shop, you receive a voluntary one-year Warranty from us, which covers manufacturing defects and material defects.

To activate the Warranty, you will find a Warranty card with a unique number in your package. Please keep this Warranty card carefully after purchase.

If there is a problem with your product within the Warranty period that you believe should be covered by our Warranty, please send us a short message with a photo of the defect and your order and/or Warranty card number and we will take care of a solution as soon as possible.

Please note that the Warranty does not apply if the Warranty period has expired or if defects are due to improper use: e.g., breaking of the bracelet due to strong bending or the chain due to strong pulling. Willfully damaged items are also excluded from the Warranty as are normal signs of use or wear. These include, for example, scratches, dents, or other signs of wear.

However, these problems can usually be resolved or completely avoided by proper care of the jewelry.

If you notice a defect or manufacturing error on your product immediately after delivery and before the first wear, you must report this to us immediately. This does not fall under the voluntary Warranty but under the right of return. In this case, please contact us immediately via our chat and register the return of your product via our returns portal.

Important! Please specify the return reason "Defect" to make it clear that the product has a manufacturing defect. Please also note that no goods will be accepted for return if the return period has expired or if there are signs of use. Products may be tried on but must not be worn/used if they are to be returned.

You can find more information about the correct return of your goods here.