Gift wrapping

With our gift packaging, giving presents will be even more fun for both parties! The gift packaging consists of our gift bag with a bow, a jewelry care cloth, a gift card suitable for personalization and a jewelry box (depending on the product: ring, necklace, bracelet). 

We ship worldwide free of charge (US shipping excluded) with DHL – and within Germany, your package usually arrives within 2–4 business days. The shipping is from our warehouse in Germany. Thanks to DHL GoGreen, the resulting CO₂ emissions are offset. Please note: Items marked "Pre-Order" have a longer delivery time.

More information about shipping & returns can be found under FAQ and Returns.

Important: Fast standard shipping is not possible for pre-ordered (Pre-Order) products. The same applies to payment by bank transfer. Shipping will only take place after receipt of payment.

As soon as your order has been shipped, you will receive a personal tracking number by email for shipment tracking. This allows you to check the current status of your package online at any time. Please also check your spam folder if in doubt – sometimes our email ends up there.

Please note: The delivery times given below are based on the standard information from our shipping providers. Especially for international shipments, these are guidelines and not binding. Delays – for example due to customs or freight inspections in non-Germany countries – unfortunately cannot be excluded.

New regulations for USA shipping:
Due to new customs regulations, many retailers had to adjust their prices. However, it is important to us to continue offering you reliable and fair shipping to the USA. Therefore, we now ship with DHL Express for only €19.90 – and free shipping for orders over $250. At the same time, you benefit from significantly shorter delivery times: your order usually reaches you within 2–4 business days.

EU-COUNTRIES (28)
Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Czech Republic, Hungary, United Kingdom, Cyprus.

Monaco, Switzerland and Norway: the same regulations apply as for the EU countries. However, with the same tariffs as "Rest of the world". Attention: import duties may apply. Please inform yourself in advance about any import regulations that apply to your country/location. We cannot provide information about fees or regulations for countries outside the Eurozone.

INTERNATIONAL
We ship to Asia, Australia, North and South America, Russia, and the Middle East. 

TRACKING
Our logistics partners DHL/Germany Post and UPS take care of the shipping process. We will send you a tracking link by email as soon as we have shipped your order. This way you can always see exactly where your order currently is.

We ship worldwide for free!

DUTIES & TAXES (only relevant for non-EU countries)
The shipping fee for international orders does not include costs for duties and taxes. Our international customers are responsible for any customs duties or taxes that may be incurred upon delivery. Therefore, we recommend calculating the applicable duties and taxes for your destination country yourself before purchase. The national customs authority of your country usually provides the tariffs on a homepage.

As of 06/2025

Want to send something back? No problem – we provide the most important info for easy return shipping at a glance:

• Withdrawal period: 14 days from receipt of the goods.
• Conditions: Only unworn items in original condition and original packaging are eligible for return.
• Return shipping costs: Paid by the buyer. For this, we ship worldwide (no minimum order value) to you for free! Tip: You can send your return via DHL cheaply as a merchandise shipment or small package with tracking including liability.
• Return process: The return must be registered quickly & easily via the return portal yourself.
• Exclusions: Personalized items, vouchers, and custom orders are excluded from the right of withdrawal.
  
  More info about the easy return shipping.

At Sprezzi Fashion, noble materials, precise workmanship, and the highest quality standards are at the center. So that you can enjoy your piece of jewelry for a long time, we give you our Sprezzi® Limited Warranty on every order.

One year Warranty on material & processing
You automatically receive a voluntary 12-month Warranty that covers all relevant material and workmanship defects.

How it works
Your package contains a Warranty card with an individual number. Please keep this card safe – it serves as proof in case of Warranty.

In case of Warranty
If a problem occurs within the Warranty period, simply send us:

• a photo of the piece of jewelry

• Your order number and/or Warranty card number

We will then take care of a solution as quickly as possible.

Excluded are:

• Damage after the Warranty period has expired

• Defects due to improper use (e.g., breaking a bangle by strong bending, tearing a chain by pulling)

• intentional damage

• normal signs of wear such as scratches, dents, or abrasion

With the right care, most signs of use can be easily avoided or remedied.

Immediately after delivery
If you notice a deviation immediately after receipt and before the first wear, this does not fall under the Warranty but under your statutory right of return. Please contact us immediately via our Chat and register the return in our Returns Portal.